Refund Policy
1. Overview
At https://heygandhinagar.in/ , we want you to be satisfied with your purchase. If you are not completely happy with your order, please review our Refund Policy below for information on how to return items and request a refund.
2. Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
Timeframe: The request for a refund must be made within [number] days of receiving the item.
Condition: The item must be unused, in the same condition that you received it, and in its original packaging.
Proof of Purchase: A receipt or proof of purchase is required for all refunds.
3. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
[Examples: Personalized or custom-made items]
[Examples: Perishable goods]
[Examples: Gift cards]
4. Refund Process
To request a refund, please follow these steps:
Contact Us: Email us at [Your Contact Email] or call us at [Your Contact Phone Number] to initiate the return process.
Return Authorization: We will provide you with a Return Authorization Number and instructions for returning the item.
Return the Item: Ship the item back to us at the address provided. You are responsible for shipping costs unless the item was defective or an error occurred on our part.
Inspection: Once we receive and inspect the returned item, we will notify you of the status of your refund.
5. Refund Processing
Refunds will be processed within [number] days of receiving the returned item. The refund will be issued to the original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card provider.
6. Exchanges
If you would like to exchange an item, please follow our return process and indicate that you wish to exchange the item rather than requesting a refund. Exchanges are subject to product availability.
7. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at [Your Contact Email] or [Your Contact Phone Number]. We will arrange for a return and provide a replacement or full refund at no additional cost to you.
8. Contact Information
For any questions or concerns regarding our Refund Policy, please contact us at:
Email: digitaldostshop@gmail.com
Phone: 7778080328
Address: 2 block no-B, Shajanand homes, 201, cross road, Sargasan, Gandhinagar, Gujarat 382421
9. Changes to Policy
We may update this Refund Policy from time to time. Changes will be effective when posted on our website. Your continued use of our site following any changes signifies your acceptance of the new policy.
